Privacy Policy
Last updated: October 2026
What this policy covers
This policy describes how Pure Towing & Recovery handles the information you submit through the assistance request form on this website. It does not cover any third-party services we do not control.
Information you provide
When you submit an assistance request, you may provide your full name, phone number, email address (optional), the service you need, your pickup location, an optional destination, your vehicle's year/make/model (optional), and any additional details you choose to include. Required fields are your name, phone number, service needed, and pickup location.
How we use your information
We use the information you submit to respond to your assistance request, confirm availability and service arrangements, and contact you about your request. Your request details may be stored in our customer management system so our team can follow up with you.
Internal notifications
When you submit a request, the details may be sent as an internal notification to our team at Puretowing2020@gmail.com so we can respond promptly.
Marketing consent
We do not automatically enroll you in marketing messages. Any optional marketing consent would be separate, unchecked, and unnecessary for submitting an assistance request. Submitting a request does not sign you up for marketing texts or emails.
Sharing your information
We do not sell your information. We may share details as needed to respond to your request or where required by law.
Contacting us
Questions about this policy or your request? Call us at (669) 360-5536 or email Puretowing2020@gmail.com.
Changes to this policy
We may update this policy from time to time. The date above reflects the most recent update.